Thursday, May 29, 2008

AOL Tops "Customer Service Hall Of Shame"

MSN Money released the results of its second annual "Customer Service Hall of Shame" on Tuesday. The nationwide survey, conducted by Zogby International in March, is a ranking of companies with the worst customer service.

Time Warner's AOL ranked at the bottom of the customer-service rankings with 47 percent of the people surveyed classifying its service as "poor."

It's been a tough few days for AOL as on Friday called American Online the "Worst Tech Product Of All Time."

MSN's "Customer Service Hall Of Shame"
1. AOL
2. Comcast
3. Sprint
4. Abercrombie & Fitch
5. Qwest
6. Capital One
7. Bank Of America
8. Time Warner Cable
8. HSBC Finance
9. Cox Communications

Read more here.

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