Wednesday, August 02, 2006

Slow internet speeds with Cableone


We have been having problems with our speed on cableone ( our ISP ) for about two weeks. Lately sometimes it seems like we are back on dialup. This morning I did a speed test and my results were 429 kbps down and 26 up. That is ridiculous for the price that we are paying. We have a package deal with our cable company and our monthly bill runs at just above $100, no we are not getting movie channels on cable. So the $100 price tag is for cable TV and Internet service. I decided to call cableone this morning, by the time they answered the phone my connection was back to high speed with a test result of 3221 download and 322 upload. It's somthing, in all the years that I have had cableone internet they never admit that the problem might be on their end ( it's always the customers fault ), even when several other people in town are having the same problem, here is a quote from today from the tech support person " even if several people in your area are having slow connections it just means that their computers are not working correctly" LOL I am seriously thinking about switching to ATT DSL if this is not resolved soon.

Test your speed here

This was resolved with a new cable modem and a separate line for the cable modem, thank you Cableone.

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