You may experience problems in Windows Explorer or in the Windows shell after you install security update MS06-015

After you install security update 908531 (security bulletin MS06-015), you may experience one or more of the following problems:• You cannot access special folders such as "My Documents" or "My Pictures."


Microsoft Office applications stop responding when you try to save or to open Office files in the "My Documents" folder.

Office files that are located in the "My Documents" folder cannot be opened.

If you open a file by clicking Open on the File menu, the application stops responding.

When you type an address in the Address box in Microsoft Internet Explorer and you then press ENTER or you click Go, nothing happens.

When you right-click a file and then click Send To, nothing happens.

When you expand a folder in Windows Explorer, nothing happens.

Some third-party applications stop responding when you open or save data in the “My Documents” folder.

CAUSE

Security update 908531 (MS06-015) installs a new binary program, Verclsid.exe. The Verclsid.exe program validates shell extensions before they are instantiated by the Windows shell or by Windows Explorer. On some computers, the Verclsid.exe program stops responding. The following issues can cause the Verclsid.exe program to stop responding:• Share-to-Web software issues

There have been reported issues where software that was previously distributed by Hewlett Packard (HP) causes the Verclsid.exe program to stop responding. The specific component that causes problems is the Share-to-Web namespace daemon (Hpgs2wnd.exe). This software is no longer distributed by HP, but was previously included with the following items: • HP PhotoSmart software

Any HP DeskJet printer that includes a card reader

HP scanners

Some HP CD-RWs and HP DVD-RWs

HP cameras

The Share-to-Web namespace daemon can be found in the following folder:
C:\Program Files\Hewlett-packard\Hp share-to-web\Hpgs2wnd.exe
Share-to-Web software is automatically started when you start the computer. The software may also be started on the Start menu.

The Verclsid.exe program is flagged by Kerio Personal Firewall from Sunbelt Software. For more information about Kerio Personal Firewall, visit the following Sunbelt Software Web site:

Sunbelt Kerio Personal Firewall
http://www.sunbelt-software.com/Kerio.cfm

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